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The Westin OttawaOVERVIEWMAP
The Westin Ottawa
11 Colonel By Drive
Ottawa
ON
CA
K1N 9H4		AMENITIES
Pets Allowed
Family Rooms
Fitness Center or Spa
Swimming Pool
Handicapped Rooms/Facilities
Business Center
Restaurant
Meeting/Banquet Facilities
No Smoking Rooms/Facilities
Modem Lines in Room
Amenities not Listed
Amenities not Listed
Amenities not Listed
Price Range: UPSCALE/LUXURY
STAR Rated 4 Stars
STAR Rating

Ideally located in the midst of downtown Ottawa, the Westin is directly linked to the Rideau shopping center and is only blocks from the Byward Market and Parliament Hill. The luxurious rooms at the Westin feature floor-to-ceiling windows, presenting you with striking city views of the Rideau Canal, historic Byward Market and Parliament from almost any angle. With 487 spacious guest rooms (including 28 suites) offering a host of amenities, it's easy to forget you'r ... MORE

Traveller Reviews

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The Westin Ottawa
11 Colonel By Drive
Ottawa, ON

Average Traveler Rating:  (1 review submitted)

Review: 1 of 1

Poor Customer Service

Submitted by: Karla S. of Kingston,  ON Canada ; October 20, 2007
Date of visit: 11/06
Traveler's Favorite Vacation Destination: N/A
Traveler's Rating:

Stayed at the Westin. Employer booked room online. Confirmed pre-payment on checkin & checkout. Credit card still charged. Took 8 months to solve chargeback. Would not admit to screwing up. Awful treatment received.

Best Feature: The Restaurants/Bars
Needs Improvement: Customer Service
Amenities rated on a 1-5 scale:
(1=Lowest 5=Highest N/A=Not Rated)		 This hotel is good for:
Rooms = 4
Dining = 4
Public Facilities = N/A    		 Sports/Activities = N/A
Entertainment = N/A
Service = 1
 Families
Large Groups
Business
Seniors
Couples
Singles

Review: 1 of 1

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