I loved the great beds at the Doubletree. After staying at other hotels where the mattresses leave you feeling like you slept on the floor, it was nice to sleep in a bed that felt like our bed at home. I was a beautiful hotel, and the service was great. The only thing that this hotel needed was a bellman to help transport luggage and to help us call a cab when needed. We were very happy overall.

Best Feature: Great Beds
Needs Improvement: Needs a bellman

I just said, we had a happy vacations.

Best Feature: Clean, quiet, good food
Needs Improvement: free parking for clients

Rooms nice and clean. No maid service the first full day till 4pm. Staff not very helpful with directions or local advice; it appeared from a lack of knowledge, not an attempt to be rude. The hotel is about 3 blocks from the nearest shopping center and about 5 blocks . The restaurant in house was expensive; food was fair; we waited about 45 minutes for our meal.

Best Feature: pool
Needs Improvement: maid service and front desk

Easily met our expectations. Quiet, nicely appointed, good location and nice views of the falls.

Best Feature: Views, rooms
Needs Improvement: nothing

The staff went above and beyond to help with my travel arrangements and allowed me to stay in my room (at the same rate for an additional night). Front desk didn't know where my regatta was being held, so she called & asked until she found someone who could help. The tall, handsome day manager (?) took the time to write down the directions. The only complaint would be that the Wireless Internet doesn't work during the day. This should be standard.

Best Feature: Morning Staff
Needs Improvement: Internet