Submitted by: Delores W. of apple valley, ca, CA USA ; April 29, 2008 Date of visit: 04/08 Traveler's Favorite Vacation Destination: Jamica, Carribean Island Traveler's Rating:  I booked this for my son, Gregory Williams. I was with him at check in and check out.I surveyed the facilities to determine if I would recommend this hotel to my clients. As a travel agent, I would never book or recommend this hotel/resort. It does not meet the definition of a resort at all. It is more like a run down hotel with cockroaches. We could not get free silverware or microwave. Everything cost. The rooms are not clean and we did not feel comfortable at all. Best Feature: Near Hardrock Cafe Needs Improvement: Service, Cleanliness, Customer Service
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